Provide Tier 2 or 3 operational support for security technologies such as firewalls, IDS, VPN
boxes, and personal firewall softwareMaintain a high level of knowledge on the deployment of
network security technologiesReport and/or escalate issues to management Update standards
documentation as necessary, Problem management; diagnosis, escalation, tracking and resolution.
Perform risk analysis on network facilities Knowledge of network equipments
Technical Experience : Fortinet and Palo Alto certifications Level 10 Knowledge of VPN based
technologies 2 years for level 10 Knowledge of Cloud, Linux operating system, Python scripting
Professional Attributes : Proven analytical and problem solving skills Excellent organizational
and multi-tasking skills; understands/executes concepts of project
Additional Information : Excellent oral, written and interpersonal skills Aptitude to learn new
technologies
