L2 Network Engineer

Mumbai, Maharashtra
Work Type: Full Time
Apply Now
  • Minimum 5+ years experience in supporting financial domain customers. May participate in a 24x7 Support Operation and 24x7 on-call rotation.
  • As a technical support engineer for the ZScaler platform, engage and empathize with customers/users to support and resolve technical issues through completion leading to a good customer experience with effective customer interactions.
  • ZScaler Experience: Experienced with the Zscaler ZIA portal. Creating Zscaler firewall control policy based on change request. Creation of GRE Tunnel / IPsec tunnel configuration. Location Management and Sublocation policy configuration. URL and cloud app control configuration 8 SSL inspection policy configuration. Configuring the Advanced Threat Protection Policy. Hosted PAC file configuration
  • Excellent knowledge of Network Protocol Analyzers (tcpdump, Wireshark) and Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)
  • Experience troubleshooting network issues and familiarity with the necessary tools. (Ping, Treaceroute, MTR etc). Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS etc.
  • Mandatory Certification: ZScaler Trained and Certified (ZIA & ZPA).
  • Good communication skills with experience working in a matrix and distributed team(s) setup
  • Other Relevant certifications will be an added advantage.
Contact Us
Aksentt Tech Services Limited
CIN: U64200MH2007PLC176804
Corporate Office
46, Free Press House Free Press Journal Marg , Nariman Point,
Social Media